Pri­va­cy Policy

The pro­tec­tion of your per­so­nal data is very important to us. The­re­fo­re we pro­cess your data exclu­si­ve­ly on the basis of the legal regu­la­ti­ons (GDPR, TKG 2003). In this data pro­tec­tion infor­ma­ti­on, we inform you about the most important aspec­ts of data pro­ces­sing within the frame­work of our web­site.
Con­tact us
If you con­tact us via the form on the web­site or by e‑mail, your data will be stored in order to pro­cess the request and in case of follow-up ques­ti­ons. We will not share this infor­ma­ti­on wit­hout your con­sent.

Data sto­rage, custo­mer account

If you decide to create a custo­mer account with us via our web­site, the data you enter at regis­tra­ti­on and in the course of use will be collec­ted and stored for the pur­po­se of ful­fil­ling the con­tract and custo­mer care. A revo­ca­ti­on to pro­cess this data can be car­ri­ed out at any time by dele­ting the custo­mer account via the app­li­ca­ti­on used.
The collec­ted data will be dele­ted as soon as pro­ces­sing is no longer requi­red in accordance with tax and com­mer­ci­al regu­la­ti­ons (e.g. reten­ti­on peri­ods).

We would like to point out that for the pur­po­se of the simp­ler purcha­se pro­cess and for later pro­ces­sing of the con­tract, data such as the buyer’s name, address and bank details store data such as the buyer’s name, address and bank details.

n addi­ti­on, for the pur­po­se of pro­ces­sing the con­tract, the fol­lo­wing data is also stored with us: Com­pa­ny name, com­pa­ny address, UID and/or tax number, e‑mail address, tele­pho­ne number.

The data you pro­vi­de is requi­red to fulfil the con­tract or to carry out pre-con­trac­tu­al mea­su­res. Wit­hout this data, we will not be able to con­clu­de the con­tract with you. Data is not trans­mit­ted to third par­ties, with the excep­ti­on of the trans­fer of credit card details to the pro­ces­sing bank insti­tu­ti­on pro­vi­der pay­ment ser­vice pro­vi­ders for the pur­po­se of debi­t­ing the purcha­se price, to trust ser­vice pro­vi­ders for the pur­po­se of acqui­ring for RKSV com­pli­ant Cer­ti­fi­ca­tes, to the trans­port com­pa­ny con­trac­ted by us/shipping com­pa­ny for the deli­very of goods as well as to our tax advi­sor to fulfil our tax obli­ga­ti­ons.

In the event of a con­clu­si­on of the con­tract, all data from the con­trac­tu­al rela­ti­ons­hip will be stored until the expiry of the tax reten­ti­on period (7 years).

The dates name, address, purcha­sed goods and date of purcha­se are also stored until the end of the pro­duct lia­bi­li­ty (10 years). Data pro­ces­sing is car­ri­ed out on the basis of the sta­tuto­ry pro­vi­si­ons of § 96 (3) TKG and Art 6 (1 lit a) and/or lit b (necessa­ry for the ful­fill­ment of the con­tract) of the GDPR.

Server Log Data

The pro­vi­der of this web­site and its pages auto­ma­ti­cal­ly collec­ts and stores infor­ma­ti­on in so-called server log files, which your brow­ser com­mu­ni­ca­tes to us auto­ma­ti­cal­ly. The infor­ma­ti­on com­pri­ses:

Brow­ser type and brow­ser ver­si­on
The ope­ra­ting system in use
Refer­rer URL
Host name of the access cal­cu­la­tor
Time of server inqui­ry
IP address

This data is not merged with other data sources.

The basis for the pro­ces­sing of data is Art. 6 Sect. 1 letter F GDPR, which aut­ho­ri­ses the pro­ces­sing of data for the per­for­mance of a con­tract or pre-con­trac­tu­al mea­su­res.

Web-ana­ly­sis

Our web­site uses func­tions of web ana­ly­tics ser­vices. Coo­kies are used to ana­ly­se the use of the web­site by our users. The infor­ma­ti­on gene­ra­ted ther­e­by is trans­mit­ted to the server of the pro­vi­der and stored there.

You can pre­vent this by set­ting up your brow­ser so that no coo­kies are stored.

We have con­clu­ded a cor­re­spon­ding con­tract data pro­ces­sing con­tract with the pro­vi­der.

Google Ana­ly­tics

This web­site uses Google Ana­ly­tics, a web ana­ly­tics ser­vice pro­vi­ded by Google, Inc. („Google“). he use is made on the basis of Arti­cle 6 para. 1 p. 1 letter F. GDPR. Google Ana­ly­tics uses so-called “coo­kies”, text files that are stored on your com­pu­ter and that allow an ana­ly­sis of the use of the web­site by you. The infor­ma­ti­on gene­ra­ted by the cookie about your use of the web­site such as

  • Brow­ser type & ver­si­on,
  • ope­ra­ting system in use
  • Refer­rer URL (pre­vious­ly visi­ted page),
  • Host­na­me of the acces­sing com­pu­ter (IP address),
  • time of server request,

are usual­ly trans­mit­ted to a Google server in the US and stored there. Google will not asso­cia­te your IP address with any other data held by Google. We have also exten­ded the code “anony­mi­zeIP” on this web­site to Google Ana­ly­tics. This gua­ran­tees the mas­king of your IP address so that all data is collec­ted anony­mously. Only in excep­tio­nal cases will the full IP address be sent to a Google server in the USA and shor­ten­ed there.

On behalf of the ope­ra­tor of this web­site, Google will use this infor­ma­ti­on to eva­lua­te your use of the web­site, to com­pi­le reports on web­site activi­ty and to pro­vi­de other ser­vices rela­ted to web­site usage and inter­net usage to the web­site ope­ra­tor. You can pre­vent the sto­rage of coo­kies by a cor­re­spon­ding set­ting of your brow­ser soft­ware; howe­ver, we point out that in this case you may not be able to use all the fea­tures of this web­site to the full extent.

You can also pre­vent Google from collec­ting the data gene­ra­ted by the cookie and rela­ted to your use of the web­site (inclu­ding your IP address) and by pro­ces­sing that data by Google by pro­vi­ding it at the fol­lo­wing link. Down­load and install brow­ser plugin: http://tools.google.com/dlpage/gaoptout?hl=de. As an alter­na­ti­ve to the brow­ser add-on, espe­ci­al­ly for brow­sers on mobile devices, you can also pre­vent detec­tion by Google Ana­ly­tics by cli­cking on this link. An opt-out cookie is set to pre­vent the future collec­tion of your data when you visit this web­site. The opt-out cookie is only valid in this brow­ser and only for our web­site and is stored on your device. If you delete the coo­kies in this brow­ser, you must reset the opt-out cookie.

We con­ti­nue to use Google Ana­ly­tics to ana­ly­ze data from Double-Click and AdWords for sta­tis­ti­cal pur­po­ses. If you don’t want to, you can do the set­tings you want through the Google con­fi­gu­ra­ti­on for adver­ti­sing. Infor­ma­ti­on about the pos­si­ble set­tings can be found here: https://support.google.com/ads/answer/2662922?hl=de

Your IP address will be recor­ded, but imme­dia­te­ly pseud­ony­mi­sed. As a result, only rough loca­li­za­ti­on is pos­si­ble.

The rela­ti­ons­hip with the web ana­ly­tics pro­vi­der is based on “Pri­va­cy Shield.”

Data pro­ces­sing is car­ri­ed out on the basis of the sta­tuto­ry pro­vi­si­ons of § 96 (3) TKG and Art 6 (1 lit a) and f (legi­ti­ma­te inte­rest) of the GDPR.

Our con­cern in the sense of the GDPR (legi­ti­ma­te inte­rest) is to impro­ve our offer and our web­site. Since the pri­va­cy of our users is important to us, the user data is

User data will be kept for 26 months.

Google reCAP­T­CHA

We use Google reCAP­T­CHA to pro­tect improper inter­ac­tions on our web­site and ser­vices.

The ser­vice is pro­vi­ded by Google Ire­land Limi­ted, Gordon House, Barrow Street, Dublin 4,below refer­red to only as “Google.”

Google pro­vi­des gua­ran­tee by EU-US Pri­va­cy Shield cer­ti­fi­ca­ti­on

Com­pli­an­ce with EU data pro­tec­tion requi­re­ments also in the pro­ces­sing of data in the US.

This ser­vice deter­mi­nes from which web­site a request is sent and from which IP address the so-called reCAP­T­CHA input box is ope­ra­ted. In addi­ti­on to your IP address, you may also collect other infor­ma­ti­on that is necessa­ry to offer and ensure this ser­vice.

The legal basis is Arti­cle 6 (1) lit. f) GDPR. Our legi­ti­ma­te inte­rest lies in the secu­ri­ty of our web­site as well as in the defen­se against unwan­ted, auto­ma­ted access in the form of spam or the like.

Google offers more infor­ma­ti­on about how to handle your user data in https://policies.google.com/privacy.

Google Fonts

Google Fonts is used to dis­play fonts on our web­site.
The ser­vice is pro­vi­ded by Google Ire­land Limi­ted, Gordon House, Barrow Street, Dublin 4, below refer­red only to “Google.”

By cer­ti­fy­ing under the EU-US Pri­va­cy Shield, Google gua­ran­tees com­pli­an­ce with EU data pro­tec­tion requi­re­ments even when pro­ces­sing data in the US.

To dis­play cer­tain fonts, a con­nec­tion is estab­lished to Google’s ser­vers in the United States.

The legal basis is Arti­cle 6 para. ( 1) lit. f) GDPR. Our legi­ti­ma­te inte­rest lies in the opti­mi­za­ti­on and eco­no­mic ope­ra­ti­on of our web­site.

Google deter­mi­nes which web­site your request was sent from and to which IP address the typeface is deli­ve­r­ed.

Google offers under https://policies.google.com/privacy

https://policies.google.com/privacy

https://adssettings.google.com/authenticated

more infor­ma­ti­on and the abi­li­ty to pre­vent data usage.

Face­book

This web­site is the “Visi­tor Action Pixel” of Face­book Inc., 1601 S. Cali­for­nia Ave, Palo Alto, CA 94304, USA (“Face­book”). It allows us to track the actions of users after whom they have seen or cli­cked on a Face­book ad. This allows us to mea­su­re the effec­tiveness of Face­book ads for sta­tis­ti­cal and market rese­arch pur­po­ses. The data collec­ted in this way is anony­mous to us, which means that we do not see the per­so­nal data of indi­vi­du­al users. Howe­ver, this data is stored and pro­ces­sed by Face­book, which we will inform you about in accordance with our know­ledge. Face­book can con­nect this data to its Face­book account and also use it for its own adver­ti­sing pur­po­ses, accord­ing to Facebook’s record usage policy. You can allow Face­book and its part­ners to run ads on and off Face­book. A cookie can also be stored on your com­pu­ter for these pur­po­ses. By using this web­site, you agree to Facebook’s pro­ces­sing of the data collec­ted about you in the manner pre­vious­ly descri­bed and for the pur­po­se pre­vious­ly stated.

News­let­ter

You have the option of sub­scrib­ing to our News­let­ter via our web­site. For this pur­po­se, we requi­re your e‑mail address and your con­fir­ma­ti­on that you agree to recei­ve the News­let­ter.

You can cancel the sub­scrip­ti­on of the news­let­ter at any time. Can­cel­la­ti­on is made direc­t­ly via a link in the sent news­let­ter. Alter­na­tively, please send your can­cel­la­ti­on to the fol­lo­wing e‑mail address: office@fiskaly.com. We will then imme­dia­te­ly delete your data in con­nec­tion with the news­let­ter deli­very.

Con­tact requests

You can con­tact us by phone, email or con­tact form. The data you pro­vi­de will be used to pro­cess the request. In order to pro­cess your request, the pro­ces­sing of this data is requi­red. Wit­hout their pro­vi­si­on, it is not pos­si­ble for us to pro­cess your request.

Per­cep­ti­on of your affec­ted rights

You are ent­it­led to the fol­lo­wing rights: Right to infor­ma­ti­on (Arti­cle 15 GDPR), right to rec­tifi­ca­ti­on (Arti­cle 16 GDPR, “right to era­su­re (Arti­cle 17 GDPR), right to restric­tion (Arti­cle 18 GDPR), data por­ta­bi­li­ty (Arti­cle 20 GDPR) and right to Con­tra­dic­tion (Arti­cle 21 GDPR). You can assert these affec­ted rights by e‑mail to office@fiskaly.com or alter­na­tively by letter to the company’s address.

The right to com­p­lain to the Data Pro­tec­tion Aut­ho­ri­ty

If there are any grounds for com­p­laints about the pro­ces­sing of your data by us, you can con­tact the Aus­tri­an Data Pro­tec­tion Aut­ho­ri­ty as a super­vi­so­ry aut­ho­ri­ty at any time: Wicken­burg­gas­se 8–10, 1080 Vienna, tel: + 43 1 52 152–0, dsb@dsb.gv.at.

Gene­ral and con­tact

We reser­ve the right to change this Pri­va­cy State­ment at any time with effect for the future, the cur­rent ver­si­on is avail­ab­le on our web­site. You can con­tact us under the fol­lo­wing con­tact details: Fis­ka­ly GmbH, Stut­ter­heim­stra­ße 16–18/2/20e, A‑1150 Vienna, Tel. + 43 1 997 445 9, office@fiskaly.com